Shipping policy

IN-STORE PICKUP (FREE)

Order online and pick up at My Western Cut, Del Amo Fashion Center, 21712 Hawthorne Blvd Ste 310E, Torrance, CA.

- Pickup is always free. Most in-stock orders are ready within 2 store hours; we'll email/text you when your order is ready.
- Bring your order confirmation and a photo ID.
- Try it on when you pick up — if the size isn't right and we have your size in stock, we'll swap it on the spot and fit you properly.
- We hold pickup orders for 5 days. Unclaimed orders are cancelled and refunded to the original payment method.

SHIPPING

- Free standard shipping on orders of $99 or more (contiguous U.S.) — every hat and boot we sell ships free. On orders under $99, shipping is calculated at checkout from the item's actual weight and size — you pay what it costs to send it, nothing padded. Pickup at the store is always free.
- Orders ship within 1–2 business days from Torrance, CA. Standard delivery is typically 2–5 business days (1–3 in Southern California).
- Expedited options, when offered, are priced at checkout.
- Shipping charges are not refundable on returns, except when the mistake was ours.